NOW ACCEPTING NEW CLIENTS FOR SUMMER AND FALL 2026!

Great businesses are built behind the scenes.

I design and build the systems that

make them work.

WORK THAT I LOVE
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
Program and Project Management
•
Software Setup and Implementation
•
Onboarding and Training
•
Knowledge Management and Documentation
•
Workflows and Automations
•
CHECK OUT MY PHILOSOPHY

Way too often, I’ve seen companies move too quickly without the right systems in place. I’m all for prioritizing speed, making things happen, and cutting through red tape. But without the right foundation, you end up sacrificing quality, losing money, and dealing with way too many headaches.

I believe growth should be intentional - built in a way that supports the future instead of creating problems for it.

I'm Marelena, a proud generalist obsessed with tech, ops, and growth.

HEY! I'M SO GLAD YOU'RE HERE!

4+ years

WORKING WITH STARTUPS & SMALL BUSINESSES

3+ years

DATA REPORTING & STORYTELLING

5+ years

DOCUMENTATION & KNOWLEDGE MANAGEMENT

5+ years

CUSTOMER ONBOARDING & TRAINING

7+ years

OPS, SYSTEMS, & SCALABLE PROGRAMS

The work I love most

VIEW FEATURED PROJECTS
  • Onboarding and implementation
  • Product enablement and adoption
  • Consultative training 
  • Customer journey optimization
  • Help Center management
  • Voice of the customer

Customer Experience and Education

Operational Partnership

  • Cross-functional projects
  • Operational planning and execution
  • Program and initiative growth
  • Data dashboards and reporting 
  • Metrics evaluation and refinement

Systems, Tech, and Documentation

  • Tech stack audits and migrations
  • Software setup and management
  • Strategic AI adoption
  • SOP creation and documentation
  • Workflows and automation

MORE ABOUT NOVAVIEW MY CREDENTIAL
  • The Role of the Chief of Staff
  • Business Planning & Organization
  • Events, Communication, & Storytelling
  • Strategic Prioritization and Executive Project Management
  • Filling the Gaps
  • Presenting to Your Leader

CERTIFICIATION MODULES

Now a Certified Chief of Staff!

AS OF MARCH 2026

Now certified • Now certified •